Learn how integrating real-time data straight from their manufacturing shop floor has helped Nordell to nearly double their business, while increasing customer satisfaction (and trust)

British injection moulding plastics manufacturer, Nordell now has access to real-time manufacturing data, thanks to DELMIAWorks (formerly known as IQMS).

Since implementing DELMIAWorks manufacturing ERP system, Nordell has been able to “nearly double” daily output – with a massive impact on all aspects of the business.

Paul Mason, Nordell’s Managing Director, said:

“The purchase of DELMIAWorks has allowed us to break through ceilings. We’ve been able to scale up the business using a common point of data, practice and real-time monitoring to near double what we were able to achieve in a day. In many cases we have found that the concentration on producing what we need to, when we need to and the demand replenishment programmes that the real-time facilities within DELMIAWorks we’ve been able to show free capacity that we weren’t able to see prior to its introduction and adoption.”

Paul Mason continues by explaining that DELMIAWorks has “given us the ability to provide all the team members here, all the individuals within the business, with the best tools to give them the best chance to do the best job they can.”

Watch this short video to see how Nordell is able to use, and benefit from, the real-time production data in DELMIAWorks to scale its growth.

 

Leveraging real-time data from the shop floor to expand and thrive

DELMIAWorks is a true manufacturing system, able to scale with assembly operations and support complex procurement systems.

Since implementing DELMIAWorks, Nordell no longer considers itself an injection-moulding business, but a true manufacturing business. DELMIAWorks has given Nordell company-wide access to real-time plant floor information, available in a common data-set, enabling them to:

  • Scale-up the business – almost doubling daily output – using a common point of data, practice and real-time monitoring
  • Focus on applying the right resources to produce exactly what they need to, when they need to, with demand replenishment programmes that use real-time data
  • Increase operations across both the UK and Far-Eastern sites (whilst properly handling the control of information across the 9,000 miles between sites)
  • Improve communication with customers by quickly passing accurate information, as soon as it is requested
  • Use integrated real-time information to save costs by monitoring reject rates and reacting instantly to correct under performing jobs by servicing tools or adjusting systems or settings.

Paul Rowe, Nordell’s Technical Director, said:

“No longer do we need to use the term, “I will go and find out”. We’re able to physically see, with the touch of a button, the true status of a job. We’ve been able to be very open and honest with people and that in itself has driven some respect with our customers. They appreciate the honesty – and the accuracy.”

Paul Rowe continues by explaining what DELMIAWorks, and its real-time production monitoring and shop floor data provides, “we have an emerging use for that data. We have the toolroom looking at reject rates from mould tools and the need for premature servicing of tools. We have quality looking at the SPC trends on reject rates and the need to improve and adjust those systems. And we have the setters looking to see whether they can make a more timely adjustment to any settings.

“Nordell as a business is no longer an injection moulding business, it is a true manufacturing business. We believe we now have a system which is a true manufacturing system that can cater for the expanding assembly operations, the complex procurement that we have in place and the overseas interaction and the part that plays in it. So the system appears to have no boundaries.”

And it appears that Nordell has no boundaries when it comes to expanding and developing their business.

 

About Nordell

Nordell is one of the UK’s leading independent plastics manufacturing companies with manufacturing facilities in Worthing, West Sussex and Xiamen, China.  They manufacture products on behalf of clients across a wide range of industries including oil & gas, medical and electronics. Manufacturing capabilities covers:

  • Plastic injection moulding
  • Plastic cores
  • Product assembly (both part and whole)
  • Plastic extrusion
  • Design for manufacture
  • Tooling manufacture
  • Ultrasonic welding.

You can learn more about Nordell and it’s range of injection moulded plastic parts manufacturing over on their website.