De-risking the Support & Management of your IBM i Applications
IBM i celebrated its 35th anniversary in June 2023.
Which is both testament to all the good things the IBM i offers and a potential weakness in equal measure.
Due to its unrivalled longevity, the (often business-critical) applications running on IBM i are typically complex and understood by very few people within your organisation.
The pool of people who have the required skills to support, maintain and develop applications on the IBM i is shrinking.
Typically, those developers familiar with the applications have either left, retired (or are considering retirement) or deployed onto other projects.
In many cases, the application(s) running on IBM i are not part of your long-term strategy, which as Wilko Retail suggests can expose your business to significant risk:
There was a realisation at a senior level that we must mitigate a future skills gap. The IBM i still underpins many core functions within the business. Proximity’s IBM i technical knowledge and competence was beyond a doubt.
When that IBM i knowledge is gone from your business, how do you make sure those applications are supported, maintained and kept as relevant as possible until such time as they’re migrated from IBM i?
Do you train legacy IBM i skills to new staff or do you outsource your IBM i support?
According to the results from various surveys into the state of the IBM i Marketplace over the past few years, the lack of staff with IBM i development skills is ranked amongst companies top concerns.
When skilled IBM i developers move on, for what ever reason, they take their technical knowledge with them, leaving your organisation’s business-critical applications at risk.
A lack of skilled resources can also mean that critical IBM i development and modernisation projects are delayed, or in some cases, postponed or cancelled.
IBM i Application Support Through an Established & Robust Methodology
We have a well established – and robust – methodology for taking on and delivering IBM i application managed services .
A methodology that has been tried and tested with many clients for well over a decade.
From the initial scoping exercise through to more in-depth discovery sessions and knowledge transfer workshops, we work with you and your existing IBM i team to thoroughly understand every aspect of your IBM i applications.
As we move through a gradual and phased take-on process you can be confident that your IBM i applications are supported, maintained and fully operational for as long as you need them.
Our warehouse management system is critical to our business. Designed, developed and maintained in-house, but, like so many organisations, our in-house team has shrunk over the years. We felt that Proximity’s expertise on IBM i, their experience with warehouse applications, and a proven track record of application managed services, made them the ideal choice to mitigate any risk.