Infor Support

If you need support for your IBM i-based Infor applications, then our managed services could be exactly what you’re looking for. We can provide support cover, hosting, and maintenance for Infor (and other AS/400-based) ERP applications, with fast resolution of issues backed by SLA’s.

If your resident Infor experts are reaching retirement age, or have left for pastures new, and there’s a shortage of in-house skills to replace them, then outsourcing support for your Infor applications could be the answer. Our team can support and maintain your Infor applications for the long-term. It’s worth mentioning that Proximity is the only accredited Infor BPCS and LX partner for the UK & Ireland.

Our team can keep your Infor applications running 24/7, with proactive maintenance, security updates, and application development, to minimise the risk of any downtime or service disruptions.

If you need to connect your Infor applications with third-party systems to transfer data and automate business processes, then our team of IBM i ERP specialists can develop complex integrations via the use of APIs, webhooks, and EDIs.

If you need to get more out of your Infor applications and expand their capabilities, then our team of Infor specialists are on hand to help.

We can develop custom applications or integrations to extend the functionality of your Infor applications. We’ve developed sales order processing, barcode scanning, order management and warehouse picking applications, to name but a few.

If you have a longer-term plan to move your Infor applications away from IBM i and move to a new, “off the shelf” application, our specialists can help you preserve business-critical data, archive legacy data, and ensure the lights are kept on in Infor for as long as you need it during the transition phase.