Infor Support

Extend the Life of Your Infor LX, BPCS and System21 Applications

Protect the future of your Infor LX, BPCS and System21 applications with support and maintenance from our IBM i developers and specialists. We are the only accredited Infor LX and BPCS partner in the UK and Ireland.

Long-Term Support

Maintain application resilience using our IBM i ERP expertise

Safeguard your Infor LX, BPCS and System21 applications with support from an experienced team of IBM i specialists.

We provide a range of tailored services. Choose from managed services (including hosting), outsourced support, support cover, SLA-backed support, turnkey solutions and maintenance of Infor (and other IBM i based ERP) applications.

professional programmer provides long term support with code to customer using PC

Maintaining Infor Applications

Prevent service interruptions through regular maintenance

Ensure your Infor LX, BPCS and System21 applications receive security updates and adapt to changes in your business.

We prevent system issues from impacting your business through regular application maintenance and implementing minor changes.

Factory worker smiling using laptop on the shop floor with maintained Infor applications

Integration & Development

Keep development projects on schedule

Complete complex development and integration projects on time by outsourcing your development.

Our team is skilled in developing complex interfaces between Infor LX, BPCS and System21 applications and third-party systems through APIs and webhooks.

Services-Infor-Integration-and-Development

SLA-Backed Support for Infor

Guarantee fast problem resolution with 24/7 support

Avoid downtime and service interruptions with on-call support that fixes urgent issues promptly.

We can provide SLA-backed support to guarantee response times and 24/7 support for Infor LX, BPCS and System21 systems.

Support worker provides SLA backed support services for a customer using a video call on a laptop with headset

Knowledge Transfer

Experience a smooth transition with support

Have confidence when we manage your Infor LX, BPCS and System21 application support, maintenance and development.

We'll build a detailed understanding of your applications and technical environment to create support documentation.

Programmer provides knowledge transfer of system information to client using a presentation screen showing code

Why Proximity?

A strong team of Infor specialists you can rely on

Proximity provides award-winning expertise for Infor support, maintenance and development. We are ISO 27001 certified and accredited with Cyber Essentials Plus, and are the only accredited Infor LX and BPCS partner for the UK & Ireland.

Industry experience

Over 30 years of experience with Infor ERP for manufacturers in the food and beverage, chemicals, pharmaceuticals, consumer packaged goods, automotive, process, discrete and mixed-mode industries.

Services-Infor-Why-Proximity-Technical-Expertise

Technical Infor expertise

We help manufacturers meet the challenge of improving production & operational efficiency, driving growth, reducing risk, meeting customer demand and satisfying regulatory requirements.

Stable, long-term support

100% permanent staff who are all employed by us and based in the UK. We refresh our team with experienced developers, graduates and trainees, and we don't use agencies or contractors.