DB Schenker Case Study

Delivering IBM i Application Managed Services for DB Schenker’s European land transport operations

Long standing relationship developing, supporting and maintaining business-critical IBM i applications which process millions of transport orders per year

About the Company

Driving DB Schenker’s business-critical applications forward

As one of the world’s largest transportation and logistics service providers, travel anywhere and you are bound to see a truck, trailer, or container bearing the DB Schenker name. DB Schenker has over 91,000 employees in 2,000 offices in 130 countries and manages all the DB Group’s transport and logistics activities.

Collaboration across multiple countries

A dedicated development team works with DB Schenker to design, develop and maintain a number of core business-critical applications including iTMS & CIEL.

Optimising operations & customer service

As well as reducing costs and maximising profits, applications deliver web & mobile access for customers.

Integrating with third party applications

Integrations with customs clearance applications, iDevio Maps, DPS, RouteLogix, Paragon Routing, SAP and others.

International Presence

A global freight forwarding business, with a European heritage

DB Schenker has a truly global footprint, but with Europe at its very centre with over 720 locations across 36 countries in Europe alone. Their extensive transportation network guarantees daily departures to and from Europe for in excess of 95 million shipments per year.

CIEL

Planning & managing DB Schenker's contract logistics operation

A multi-faceted platform, CIEL is used by DB Schenker to plan and manage transportation and warehousing within its contract logistics operations across Europe. With over 3,500 DB Schenker users, the application handles in excess of four million shipments per year.

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iTMS

International Transport Management System for equipment & freight management via rail, road and ferries

A central system, iTMS is fed from multiple transport management systems and deals with over four and a half million transport orders per year. Amongst other sophisticated, feature-rich functionality, iTMS provides graphical load planning, route planning and interfaces with a smartphone driver app.

E-services for European land transport

Creating supply chain transparency through customer portals

We've collaborated with DB Schenker to design and develop a host of customer and internal portals and tools as part of a Europe-wide consignment track and trace data warehouse. Projects provide customers with the opportunity to access, monitor and manage various aspects of their own operations with DB Schenker bringing a greater level of transparency and control. Internal teams are able to monitor performance of cross-border and domestic business in all countries.

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Customer portals

Land transport portal delivers visibility for 35,000 customers

One such single sign portal enables customers and internal team members to access all European land transport eService tools. Within the portal, customers can follow the entire transport chain from start to final electronic proof of delivery. Track and trace capabilities are provided for more than 340,000 consignments per day across the entire European land transport operation. A European equipment database enables access to information at unit, truck, trip and order level.

Business intelligence

Empowering data-driven decisions with QlikView

We manage and store vast amounts of data from DB Schenker's diverse infrastructure. Data is extracted from various sources and fed into QlikView, a business intelligence (BI) tool, which empowers users to access and analyse business-critical information and data directly, streamlining decision-making processes and reducing reliance on various IT departments located across the globe to produce reports.