Corrective Action Request (CAR / CAP)

Manage Corrective Actions & Facilitate Communication Between Dependent Departments

A component within EnterpriseIQ’s quality management module, corrective action request provide manufacturers with the ability to document, manage, schedule, assign and track corrective actions within their operations. Manufacturers can also provide instant communications with departments involved in the process, including customer services

  • Integrated collection of ERP and manufacturing information on any non-conformance issues across your operations. Helps you to ensure compliance with the most stringent quality assurance requirements
  • Accelerated implementation through the use of pre-defined, but customisable templates
  • Templates included for 7D and 8D corrective actions. You can also add user-defined corrective actions
  • Associate corrective actions with return merchandise authorisations (RMA) to improve customer service, product quality and customer satisfaction
  • Can link directly with failure modes and effects analysis (FMEAs) or control plans
  • Provides a complete historical and auditable record of activity linked to each corrective action
  • Suppliers, customers and employees can easily access information as CARs data is web-based
  • Open CARs can be viewed from other ERP and manufacturing modules, including sales and purchase orders

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