Infor System 21 ERP Support, Maintenance & Services

Proximity is an accredited Infor Channel Partner in the UK and Ireland.

With a team of System 21 ERP software specialists providing managed services, support, maintenance and modernisation. We provide services to a wide-range of organisations covering their business-critical Infor System 21 ERP software requirements across the UK, Ireland and the rest of Europe.

IT teams are increasingly challenged to achieve more with less, without reducing the quality of service and maintain focus on the needs of the business. This is a particular challenge for organisations running business critical Infor System 21 applications, recruiting and retaining skills in proprietary technologies, managing complex IT infrastructures and dealing with support issues.

Proximity provides enterprise-class solutions, including hosting, to support Infor System 21 for businesses of all sizes, delivering improved service levels and enhanced business agility across all release levels. With over 30 years experience across Infor’s ERP solutions, we can help IT teams meet the challenge of better-managed production, improving operational efficiency, driving growth, reducing risk, meeting customer demand and satisfying regulatory requirements across a wide range of mixed-mode manufacturing sectors including food and beverage and fashion.

Our Infor System 21 specialists can add value to your existing IT team by providing service continuity and a deep understanding of your manufacturing operations and requirements. Our experienced ERP consultants can provide day-to-day project management, consultancy, optimisation of manufacturing processes, implementation and integration of enterprise applications with System 21, analysis, modernisation and support skills so you can retain all that is good about System 21 (and the IBM i).

Whether on premise or hosted our range of enterprise-level managed services and support have been designed specifically to support Infor System 21 applications, regardless of industry sector or business size. Proximity delivers guaranteed service levels, strict business continuity guidelines and a platform from which to give your organisation greater agility.

Infor System 21 Managed Infrastructure Services & Support

Proximity provides a range of managed infrastructure services including remote managed services for customers requiring data backup, offsite archiving and hosting.

For clients running System 21 applications, we can host and support legacy AS400 / iSeries infrastructure running V5R4, V6R1 and V7R1 operating systems, managed by an experienced team delivering improved continuity, reduced support costs and improved administration. Our flexible and resilient hosting includes operating system support, disaster recovery, backup, security and network connectivity.

Managed infrastructure services include:

  • Customised continuity management
  • Storage
  • Capacity management
  • Support and Helpdesk Management
  • Remote Systems Management
  • IBM i infrastructure configuration, operations and management

Our service gives you the ability to free up capital expenditure and valuable IT resources, allowing you to focus on other business functions.

Infor System 21 Application Services

Our team of experienced Infor consultants, provide support and development for Infor System 21, as well as EDI and archiving. Proximity application services help to deliver improvements and implement new functionality to meet your changing business demands, including:

  • System 21 configuration
  • Data content management
  • Data set administration
  • Audit management
  • Archiving
  • Migration of third party applications to System 21
  • EDI implementation and management
  • Training

Infor System 21 Integrations

Our experience extends to delivering major integration projects to link customers’ System 21 with other specialist third-party applications, helping manufacturers maintain competitive advantage:

  • Web-based sales order management
  • Business intelligence
  • Data warehouse
  • CRM
  • Business-to-business and business-to-consumer websites
  • Third party logistics
  • Warehousing
  • Transport management systems, including STREAM deliver and logistics management software
  • Document management systems

Find out how our software services and solutions can help your business.

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