Omni-channel retail management system that makes selling, inventory management and accounting easier

Brightpearl is inventory management and real-time accounting for omni-channel retailers. By combining Stream Go with Brightpearl, retailers, distributors and wholesalers are able to manage the heart of their business by combining orders, inventory, customer data, delivery management, accounting and reporting into a single, reliable retail and inventory management system.

For the first time, online retail spend in the UK exceeded the £100 billion mark in 2014 according to IMRG. The figure of £104bn represented growth of 14% compared to 2013 – with online retail predicted to reach £116bn in 2015.

There is little doubt that technology has fundamentally changed the way retailers do business today. More and more are having to operate across multiple sales channels to remain competitive: multiple ecommerce websites; bricks and mortar shops; pop-up stores; mail order; eBay; and Amazon all play a part.

As each order comes in from each channel, retailers need to be able to process them, reconcile inventory, manage deliveries and transfer information to an accounting system. They will need to know what products they have in stock, how many and how fast those products are being sold so that the correct replacement stock can be ordered with suppliers.

With every new sales channel, the complexity increases. That’s when Brightpearl comes in.

Brightpearl exists to help multi-channel retailers accelerate their growth and profits. Using Brightpearl’s multi-channel retail management system retailers can manage orders, inventory, customer data and accounting in a single, reliable retail management system. Brightpearl provides real-time reports on inventory, cash flow, profitability by SKU and channel, customer purchase behaviour and more.

Proximity is a reseller and app development partner for Brightpearl.

Brightpearl offers built-in access to multiple retail channels for growth via integrations with leading ecommerce platforms and online marketplaces such as Magento, Shopify, Bigcommerce, ekmPowershop, Amazon and eBay.

With Brightpearl retail management system you can:

  • Process orders more efficiently
  • Stay in control of your inventory
  • Increase your purchasing power
  • Improve customer service
  • Make faster, better business decisions
  • Improve profits and cash flow
  • Minimise admin time and reduce errors
  • Access new sales channels for growth

Process orders more efficiently

One central hub to manage orders across all of your sales channels and operations – improve customer service and satisfaction.

Stay in control of your inventory

Complete product and inventory management across all locations and sales channels to improve cash flow.

Improve customer service

Everyone in the organisation can access real-time customer information – including order status, history and previous interactions. This is on top of the collaborative self-service portal through STREAM, which enables customers to enter, view and manage their own orders.

Minimise admin time and reduce errors

seamless integration – and real-time automatic syncing – across orders, inventory, customer data and accounting eleminates re-entering of information across multiple systems.

Increase purchasing power

Generate purchase orders with a single click and see purchase history, prices and margins for all suppliers in an instant – to make better buying decisions, lower costs and increase profits.

Make faster, better business decisions

Business accounting that gives real time revenue and profit analysis for smarter and more informed decisions.

Integrating Brightpearl with Stream: complete retail and delivery management system

Retailers, importers, distributors and wholesalers wanting to manage complex deliveries are able to integrate Brightpearl with Stream, a powerful delivery and transport management software system developed by Proximity. Integrating Stream with Brightpearl, means businesses can take advantage of all the benefits of Brightpearl, plus:

Proactively manage deliveries

Efficient delivery route planning and a smartphone app for drivers means cost savings and real time tracking for you and your customers.

Further improve customer service

Stream’s collaborative self-service portal enables customers to enter, view and manage their own orders.

Businesses that will particularly benefit from the integration include those that:

  • Have complex or challenging delivery requirements
  • Need to deliver products to customers themselves or through distribution companies
  • Provide assembly and fitting
  • Require two-man home delivery
  • Provide same day delivery services
  • Deliver emergency parts and repair services
  • Have longer lead times from order to delivery and need to notify customers of progress.


Find out how our software services and solutions can help your business.

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