Horsforth, Leeds



Horsforth, Leeds


Job Details

Our Software Solution Advisors are responsible for understanding the business requirements of potential customers, qualifying inbound enquiries, advising appropriate solutions based around STREAM, our cloud-based delivery and transport management software solution and how they can be implemented and nurturing relationships till they become established and satisfied customers.

In a fun, competitive and collaborative culture, our Solution Advisors will engage through relevant and engaging social media, email and high-level conversations with prospects and customers to better understand their business needs and challenges.

Solutions Advisors will gain valuable experience with software solutions and business consultancy.


Role responsibilities

  • Analyse and understand inbound enquiries over the phone or through online chat and build effective customer relationships and customer loyalty
  • Understand customers’ business needs and address any issues
  • Demonstrate STREAM via screen sharing demos and on occasion, face-to-face
  • Update our contact resource management (CRM) tool with current data as appropriate
  • Attend sales meetings and/or training and maintain open communications with team members to maintain current understanding of STREAM
  • Build relationships and increase company visibility by attending trade shows, industry-related events and other similar activities


Person Specification

We are searching for driven, ambitious and energetic professionals to join our Stream team. This is an excellent opportunity for goal oriented individuals to be a part of an exciting, growing company with an evolving product and ever expanding team.

You will be self-motivated and driven individual who is outcome-oriented, methodical and tenacious, and can effectively interact with a closely-knit team.

This position has excellent career development potential within an innovative and ambitious organisation. The compensation package includes an excellent bonus scheme. The role reports to the Board.


Skills and Experience

  • A strong desire to learn and succeed in technology solutions
  • An ability to write succinct, crisp emails
  • A naturally compelling phone manner
  • IT literate and great at online research
  • Proficient with web presentation tools
  • Full driving licence



  • Educated to degree level



  • Horsforth, West Yorkshire



  • Package in excess of £30,000 p.a.


Send your CV and covering letter to jobs@proximity.co.uk.